If you have any question or comments about the hotel, you can send an E-mail to the following address:

If you prefer, you can call us to the number:
Toll-free from the US: 1 800 343 7821, from Mexico: 01 800 504 5000

Hotel Address:
Carretera Chetumal-Escarcega Desviacion Ruinas De Kohunlich
Km 5.65 Kohunlich, QROO 77891 Mexico

Hotel Telephone: +52 55 5201 8350 (7:00 am to 11:00 pm)